Our Products Are 100% Guaranteed - Period! If you are unhappy with your video purchase, for any reason, just return it within 30 days, with the package in good condition, for a refund or exchange. Defectives, of course, will be promptly replaced. Simply call during normal business hours to speak to a customer service representative.
Use of Order Form Information: Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is used to contact the visitor when order information such as backorders or shipping dates is requested, or when information is requested by the user such as availability of a product or future release information. Financial information that is collected is used to check the users' qualifications and bill the user for products and services. The e-mail address is needed to send the permanent customer number plus any additional information that is requested by the customer.
Why does the site need to know my postal address? The postal address is used in verification of the credit card user.
Sharing of this Information: We respect your privacy in two ways: 1) Customer names are never sold! There is no exception to this rule! We will never allow your name to be sold or released to any other company. We understand completely your right to privacy. 2) All orders are shipped in plain unmarked outer packaging so that the contents are completely undetectable. VideoTeam.com uses the above described information to tailor our content to suit your needs. We do not share information about individual users with any third party. However, we respond to subpoenas, warrants or other court orders regarding information that is contained within our access logs concerning any member or visitor. We also reserve the right to release that information concerning a member who we believe is in violation of our content guidelines, even without a subpoena, warrant, or other court order. We cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We also reserve the right to report any illegal activity to law enforcement for prosecution.
Communications:
Promotional Mail: We send promotional mail and e-mail only to those customers who request such information. The customer also has the option of not receiving this type of communication whenever he or she wishes. Catalogs are only mailed when requested in writing or via e-mail. "What's New" e-mail is only sent if requested. Also, we never share information with any third parties that will be contacting the user.Security Statement:This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Credit card transactions are sent using the latest SSL encrypted data methodology. Customer information is accessible only by authorized on-site company employees who have the proper passwords. All employees are made fully aware of your security policy and practices through briefings and training sessions. The web security in place to protect information sent over the Internet of our site is monitored 24 hours a day, 7 days a week. In addition, VideoTeam.com uses appropriate firewalls to ensure that unauthorized individuals cannot access customer information. Data collected on the web site is stored on a serrate on-site secured server that is backed up each day.
Links: This web site contains links to other web sites. Please note that when you click on one of these links, you are clicking to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
Notification of Changes: Any and all changes in privacy practices that may be construed to have a negative consent for the customer if VideoTeam.com is going to be using the information collected from the user in a manner different from that stated at the time of collection may be posted in the form of a notice on this site or via an e-mailing to our newsletter subscribers.
Collection of "Tell a Friend" Information: Our site's "Tell a Friend" form requires users to give us contact information (like their friend's name and e-mail address).
Opt-Out: Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
You can send e-mail to webmaster@videoteam.comYou can send a Fax to (818) 487-3787You can send mail to the following postal address:Customer RelationsVideoTeam.com11151 Vanowen St.North Hollywood, CA 91605, U.S.A.
Contacting the Website: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact WebSite Administrator, VideoTeam.com, 11151 Vanowen Street, Van Nuys, CA 91605, or send your e-mail to webmaster@videoteam.com.
All models, actors, actresses and other persons that appear in any visual depiction of actual or simulated sexual conduct appearing or otherwise contained in or at videoteam.com were over the age of eighteen (18) years at the time of the creation of such depictions. Some of the aforementioned depictions appearing or otherwise contained in or on videoteam.com contain only visual depictions of actual sexually explicit conduct made before July 3, 1995, and, as such, are exempt from the requirements set forth in 18 USC U2257 and CFR 75. With regard to the remaining depictions of actual sexual conduct appearing or otherwise contained in or at videoteam.com, the records required pursuant to 18 USC Û2257 and CFR 75 are kept by the custodian of records, Christian Mann at the office of VideoTeam, Inc. and are accessible through the following location: 11151 Vanowen Street, North Hollywood, CA 91605. The title of this material is VideoTeam.com, and is an ongoing work originally produced from April 1991 to the present date and first released on this site on July 29, 2000.
